// Support
Common Issues
Solutions to the most frequently reported problems. If nothing here helps, reach out on Discord.
// Nori & Menu
Executing Nori and no menu is showing ›
The menu window failed to open or render. Most common cause is region-lock interference or a stale Macho session.
- Connect to a VPN — North America region recommended. Some ISPs and regions block the handshake.
- Restart your game completely (close FiveM from the taskbar, reopen).
- Relaunch Macho and disable Stream Proof before injecting — Stream Proof can hide the overlay from the process it's running under.
- Make sure you're on the latest Macho build. Open Macho and let it auto-update if prompted.
Menu opened but features aren't working ›
The overlay is live but toggles have no effect in-game.
- Confirm Macho shows Attached status — if it says Searching the executor isn't hooked into FiveM yet.
- Switch to a different server and test there. Some servers have configurations that block specific natives used by features.
- Check your plan — Exploits and Triggers features are locked to Weekly and above.
Menu keeps closing or flickering ›
The DUI bridge between Macho and the menu is dropping its connection.
- Disable Stream Proof in Macho — this is the most common culprit.
- Run Macho as administrator.
- Add Macho's folder to your antivirus exclusions. Windows Defender sometimes quarantines the loader mid-session.
// Load Errors
"Something went wrong while loading" — error code reference ›
When Nori fails to load it returns a hex error code. Find yours below.
| Code | Meaning | Fix |
|---|---|---|
| 0x234 | Server under 35 players | Nori requires at least 35 players on the server for certain systems to initialise. Join a more populated server. |
| 0x3b1 | Test server detected | You're connected to a local or dev server. Nori only runs on live public/whitelist servers. |
| 0xf21 | Discord ID not linked | Open your dashboard, go to Account, and link your Discord account before launching. |
| 0xh23 | Username not set | Open your dashboard and set a display username under Account settings, then relaunch. |
"License key invalid or expired" ›
Your key was rejected at startup.
- Double-check the key in your dashboard — copy it fresh, don't retype it.
- Check your access window. Day Pass and Weekly keys expire — the dashboard shows the exact expiry time.
- If you just purchased and the key isn't appearing, wait 2 minutes and refresh the dashboard. Payment processors occasionally have a short delay.
// Website & Account
Can't log in to the dashboard ›
- Make sure you're using the email address you purchased with, not your Discord email (they may differ).
- Clear your browser cache or try a different browser / incognito tab.
- Use the Forgot password flow on the login page — a reset link arrives within a minute.
Purchase went through but no key in dashboard ›
- Wait up to 5 minutes and refresh — Stripe webhooks occasionally have short delays.
- Check your spam folder for the confirmation email which also contains your key.
- If it's been over 10 minutes, open a ticket in Discord with your payment receipt and we'll resolve it manually.
Macho auth reset not working ›
- Use the Reset Macho Auth tool on the main page — paste your Nori license key to check your reset count and cost.
- After a successful reset, re-open Macho and re-enter your key. The old auth binding is cleared immediately.
- If the reset page shows an error, your key may be in an unresolvable state — contact support on Discord.
// Macho Executor
Macho won't launch or crashes on startup ›
- Run Macho as administrator.
- Add the entire Macho folder to your antivirus / Windows Defender exclusions, then re-download the latest build from machocheats.com.
- Make sure Visual C++ Redistributable 2019+ is installed — the Macho installer should handle this, but a broken install can skip it.
- For further Macho-specific help, contact Macho support directly at machocheats.com.
Macho shows "Not attached" after FiveM is open ›
- Fully launch FiveM and connect to a server before attempting to attach — Macho needs the game process fully running.
- Close any overlays (Discord overlay, GeForce Experience, Xbox Game Bar) that may conflict with process attachment.
- Restart both FiveM and Macho, then try attaching again.
Still stuck?
Open a support ticket in the Nori Discord and a team member will help you out.